Residences and corona

What you need to know!

The coronavirus has turned everyday university life upside down. In the following you will find all important changes and information about life in the dormitory at the time of COVID-19!


Take care of yourself and stay healthy!

Changed house rules

In order to stop the rapid spread of the corona virus, we have to change everyday life and habits, including in the dormitory.

Due to the increasing number of infections, house rules are currently being changed:

Groups of three or more persons are prohibited in the communal kitchens and on the outdoor area. The reception of visitors is taboo!

Violation of this rule may result in consequences under rental law such as warnings.

Keep a distance of at least 1,5 metres to other people! Your property manager will only be pleased if you greet him from a distance.

Wearing a mouth and nose protector is mandatory in all public spaces (corridors, elevators, washrooms and communal kitchens).

Please make sure to wear such a protection also during appointments with your property manager.

Common areas such as bathrooms and kitchens should be left even cleaner than usual.

Washing-up liquid, soap and a fresh cleaning cloth are sufficient.

Legal tenant protection

With its decree of 25.03.2020, the Federal Government issued a protection against dismissal until June for tenants who are unable to pay their rent due to the crisis.

However, the rent will not lapse and must be fully repaid.

Note: After expiration of the special regulation on 01.07.2020, the normal tenancy law now applies again!

Students help students

Do you want to help in the dormitory during Corona times or are you under precautionary quarantine and need support?

Our tutors in the dormitories connect students with each other to help, e.g. by buying food.

Interested? Then please contact Till Eisert by e-mail.


Coordinator Dormitory Tutor
+49 171 2277869

Till Eisert

Coordinator Dormitory Tutor
+49 171 2277869

Write an email

Information about privacy and your rights:


  • Where can I find current information about the coronavirus?

    Daily updated information can be found on the website of the Federal Ministry of Health. The Robert Koch Institute can also be considered as a good and reliable source.

    The latest news about the services of the STUDENTIERENDENWERK can be found under the following link: 

  • Is it currently still possible to move in and out?

    Yes, in spite of the ordered contact ban, moves are permitted in Germany. However, only the closest family members or persons from your own household are allowed to help.  Friends or distant relatives are unfortunately not allowed to assist with the move.

    Internal moves are currently not possible in the dormitory.

  • How does my move-in work?

    The keys will now be handed over at two centrally located student residences, from Monday to Friday from 09:00 am - 10:00 am:

    Handing over of keys for dormitories in Essen:

    Dormitory Auf der Union 4a-8b, in the parking lot
    45141 Food

    Handing over of keys for dormitories in Duisburg and Mülheim:

    Dormitory Kammerstr. 206-208, next to the entrance gate
    47057 Duisburg

  • How does my move-out work?

    There are no personal preliminary or final acceptances.

    When you move out, you either throw your key into the property manager's mailbox or deposit it on your desk. Afterwards you inform your property manager by e-mail or telephone. He will then carry out a final inspection without you and take a photo protocol.

    Due to the changed procedures there may be delays in the repayment of the deposit. This can take up to six months depending on the individual case.

    If you have to paint your room, we will continue to provide wall paint and equipment. Contact your property manager by e-mail or telephone. He will place the requested material in front of his office door at an agreed time.

  • I can't pay my rent. What can I do now?

    You do not have to worry about losing your roof over your head quickly due to financial emergencies. It is important that you inform your person responsible immediately by e-mail about the financial difficulties.

    We will find a solution with you!

  • I have cancelled my room and would now like to resign. Is this possible?

    Yes, this is possible as long as there is no new tenant for your room. Please send such a request by e-mail to your person responsible, stating your rental ID.

    We will then check immediately whether an extension is possible. There is no legal claim to a rental extension or a new room.

  • I cannot travel to Germany. Is my rental contract still valid? Can I cancel without notice?

    The rental agreement legally binding. If the contract was already concluded before the outbreak of the Corona pandemic and entry is demonstrably not possible due to this, we offer a cancellation.

    If the contract was knowingly signed by you during the current pandemic, it remains valid and you are obliged to pay the rent. The contract can be cancelled within the contractual periods.

  • Is it possible to terminate my rental agreement for exceptional reasons due to the Corona crisis?

    No, the contractual period of notice is still valid.

    You can terminate your tenancy agreement after the end of the first year of residence (12 months) as well as at the end of each subsequent month, subject to a statutory period of notice of three months.

    Notice of termination must be given no later than the third working day of a month to the end of the month after next.

  • I can't charge my student ID. How can I wash?

    Good news for you: Until further notice you can wash and dry your laundry free of charge in the dormitory.

  • How do I contact my property manager?

    Your property manager can still be reached by telephone or e-mail. Please do not contact colleagues directly and only do so in an emergency at a distance of at least 1,50 m.

    We thank you for your consideration!

  • In my flat share/in my dormitory there is a suspicion of a corona infection. How should I act?

    Please inform the dormitory administration in any case.

    If available, follow the instructions of the local authorities and observe the appropriate quarantine regulations.

  • I feel sick and am unsure if I have a corona infection. Who can I contact?

    If you experience flu-like symptoms, please contact your general doctor or the medical on-call service (Tel. 116117) immediately by telephone or e-mail.

    The local health authorities of the cities of Essen, Duisburg and Mülheim have also set up central hotlines:

    City of Essen +49 201 123-8888
    City of Duisburg +49 203 940049
    City of Mülheim +49 208 4450

    If you need help in coordinating with the authorities, e.g. due to language barriers, we are happy to assist! In case of precautionary quarantine or positive findings, please also inform the dormitory administration.