CASHLESS PAYMENT

CASHLESS
PAYMENT

Card instead of notes and coins: In our cafeterias and dining halls you can conveniently pay without cash. Either with your student/employee ID or with our CashCard for all guests who do not belong to our three universities.

 

Just in case: EC/credit card
Your credit is no longer sufficient or you are a guest and don't have a CashCard? No problem! Then use your EC or credit card.

HERE'S HOW IT WORKS

FOR STUDENTS AND UNIVERSITY EMPLOYEES

  • ID card or EC/credit card

    Students and employees of the University of Duisburg-Essen, the Folkwang University of Arts and the Ruhr West University of Applied Sciences can use the payment function with their official ID card.

    If the credit balance is no longer sufficient, payment by EC/credit card is possible. For the charge of the discounted price, the ID card must still be presented.

    Note for guests
    Students from other universities and university members without ID must purchase a CashCard or pay by EC/credit card (see "for external guests"). In order to benefit from a discounted rate, we need proof from you.

  • Recharge card (ID card)

    You can easily top up the chip cards with cash or girocards with 5, 10, 20 or a maximum of 50 € at the rechargers in the respective canteen foyers.

    But beware: the machines don't give you change.

    No time to recharge? Simply use your EC/credit card at the cash desk. To benefit from the reduced rate, we still need your student or employee ID.

     

  • Payment

    With us you can only make cashless payments. At the cash desks in canteens and cafeterias you will find a card reader on which you can simply place your chip card; thereby the price of the meal is deducted from the card according to your status (students/University employees/guests).

    The cash register display shows the credit balance on your ID card and the remaining credit balance after the purchase.

    Payment by EC/credit card
    Your credit is no longer sufficient? Simply use your EC/credit card for payment. Important: To benefit from the reduced rate, we still need your student or employee ID.

     

  • Paying out of credit (ID card)

    Are you leaving the university and still have a balance on your card? We will be happy to pay out your money - on site and with cash - at our card service.

    Payout to students
    As a student, you can have your remaining credit paid out when you exmatriculate. Please come in person to our card service in Essen or Duisburg during service hours. Important: Please bring both your student ID and your certificate of exmatriculation with you.

    Alternatively, you can give a trusted person from your environment power of attorney.

    Payment to university employees
    As a university employee, we will pay out your credit balance when your contract ends and you leave the university.

    Your point of contact: Card service
    Please contact the card service with your request, as transfers and withdrawals are only possible on site. You can find the contact details and service times at the bottom of this page.

     

     

     

     

     

     

  • Defect or loss? (ID card)

    If your student/employee ID card is lost or damaged, please contact the Registrar's Office of your university.

    The transfer of credit can then be made at our card service (on site). No payout is possible.

  • Data protection (ID card)

    You will find the regulations on the data protection of your student/employee ID on the pages of your university.

FOR EXTERNAL GUESTS

  • CashCard or EC/credit card

    You don't belong to the University of Duisburg-Essen, Ruhr West University of Applied Sciences or Folkwang University of the Arts? For a 5,00 € deposit, you can get a CashCard as a guest from our card service (in Essen or Duisburg). It is valid for one semester and can be extended if necessary.

    EC/credit card
    The CashCard is an option, but not a must. If you do not have a CashCard, simply pay with your EC oder credit card.

  • Recharge card (CashCard)

    You can easily top up the chip cards with cash or girocards with 5, 10, 20 or a maximum of 50 € at the rechargers in the respective canteen foyers.

    But beware: the machines don't give you change.

    No time to recharge? Simply use your EC oder credit card at the cash desk. To benefit from the reduced rate, we still need a proof.

     

  • Payment

    With us you can only make cashless payments.

    Payment by CashCard
    At the cash desks in canteens and cafeterias you will find a card reader on which you can simply place your chip card; thereby the price of the meal is deducted from the card according to your status (students/University employees/guests). The cash register display shows the credit balance on your ID card and the remaining credit balance after the purchase.

    Payment by EC or credit card
    You don't have a Cashcard or your credit is no longer sufficient? Simply use your EC/credit card for payment. In order to benefit from a discounted rate, we need proof from you.

  • Return (CashCard)

    You no longer need your card? Please remember to use up your credit before returning your CashCard to the card service. You must spend the loaded amount as it will not be refunded.

    The 5,00 € deposit will of course be returned to you when you hand it in.

  • Defect or loss? (CashCard)

    Loss
    If you lose your CashCard, we regret that we cannot refund the deposit amount.

    Defect
    Your CashCard no longer works? Please take it to our card service. Depending on the cause of the problem, we may be able to transfer the remaining balance to a new card.

  • Data protection (CashCard)

    No personal data is stored on the card chip. We can only see the amount of credit and transacted amounts. No connection can be established between card number and cardholder.

    CashCards are not allowed to be passed on to third parties.

  • - UDE copy card (library) -

    You can obtain copy cards from vending machines in the libraries GW/GSW and LK (Universität Duisburg-Essen). The copy card costs 5,00 € and consists of a 4,00 € deposit and 0,80 € credit. 20 cents will be charged as a handling fee.

    As a student or employee of our three universities, you do not need a copy card, as your ID card already contains this function. In this respect, the copy card is only of interest to external guests of the library. Please note that you cannot pay with the copy card in our cafeterias and canteens.

    Returning the card to the card service
    If you wish to return the card: Please use up your credit beforehand or have it transferred to your ID card (if you have one) by our card service.

    When you return the copy card, you will be refunded the 4,00 € deposit. It is not possible to pay out the remaining credit.

    Your point of contact is the card service in Essen or Duisburg.

The service times can be found in the contact details.

CAMPUS ESSEN

kein Bild vorhanden
Sonja Struensee
Cash Card Service Essen
kein Bild vorhanden
Anastasia Goudinoudi
Cash Card Service Essen

CAMPUS DUISBURG

Bettina Laube
Cash Card Service Duisburg