On-site appointments

On-site consultations are again available in all areas.

Would you like to receive advice from our employees at the STUDIERENDENWERK as you did before pandemic times? We look forward to hearing from you.

Consultation in Essen
On-site consultations are only possible in our administration at Reckhammerweg 1 in Essen.

Please send your desired appointment date to the e-mail address of your desired area (see list). The responsible employee will then contact you as soon as possible.

The following time slots (from 14.03.) are available depending on your area:

Accomodation
Mondays
10:00 am - noon

Contact: wohnen[@]stw-edu.de

BAföG/KfW student loan/Daka loan
Wednesdays
10:00 am - noon

Contact: bafoeg[@]stw-edu.de

Social and psychological counseling
Thursdays
11:00 am - 01:00 pm  

Contact: beratung[@]stw-edu.de

Your appointment with us: On-site procedure
Please come to our administrative building in Essen at the appointed time. The address is:

Reckhammerweg 1
45141 Essen

The respective employee will meet you at the entrance.

During the conversation, you will be separated from your counterpart by a plexiglass window. There is no obligation to wear a mask. However, we will be happy if you voluntarily wear one during the appointment.

Telephone and video consultation remains available

Prefer to talk at a distance? We fully understand that. The on-site consultations are to be understood as an additional offer.

The telephone counseling hours as well as the video counseling (social and psychological counseling) will of course remain. Up-to-date information can be found on our website.

The administration in Reckhammerweg will remain closed to general visitor traffic. Only students who have previously made an appointment will be granted access.

Thank you for your understanding. We look forward to advising you personally!