Advice and support in difficult situations

Counselling

We are here to offer you advice and support in difficult situations, whether they concern life in general or studying. We offer you a place where you can show your emotions, sort your thoughts and feelings, and get a new perspective.

Our counselling services are confidential, anonymous and free of charge.

We offer support on the following aspects:

e.g. exam anxiety, pressure to achieve, or coping with assignments and deadlines

We consider different aspects of your situation, respect and support your ideas and together open up new perspectives.

We listen, explore possible causes and together discover your resources and strengths. We offer you the space you need to find orientation, structure and solutions and give you professional support, where necessary until any psychotherapy begins.

 

We also give advice on social and financial issues.

FAQ

  • Who can get advice?

    No matter what kind of problem you are dealing with, our advice service is open to all students at the University of Duisburg-Essen, the Folkwang University of the Arts and the Ruhr West University of Applied Sciences.

    Make an appointment online

  • Is the consultation confidential and free of charge?

    Yes, our advice is free of charge and subject to confidentiality. The last of course applies to universities, all authorities and other third parties.

  • How do I make an appointment?

    Due to the Corona pandemic, we will advise you by phone and digitally until further notice. Here you can book your appointment for a free and confidential video advice.

    In addition, you can make an appointment with us via e-mail or telephone.

    Open telephone consultation
    Spontaneous, without appointment: Every Thursday from 11:00 am - 01:00 pm we have an open ear for your issues.

  • How soon can I get an appointment?

    Various appointments are available every Thursday for an initial contact: Make an appointment

    Alternatively, simply call us during our open phone consultation hours:
    Thu 11:00 am - 1:00 pm

    Otherwise, we will usually inform you of an appointment as soon as possible so that you do not have to wait longer than 30 days for a consultation.

  • How is a consultation held?

    At the beginning of each consultation, we clarify your concerns together and agree on consultation goals. We support you with current problems and help you to sort out your situation and reorient yourself.

    If it is a video advice, we will send you all the necessary information and access data in advance. Please feel free to contact the consulting team if you have any questions.

  • What happens after the first consultation?

    In the follow-up meetings we work together on solution approaches. How many appointments are necessary for this cannot be said in general terms. If our consultation is not sufficient to cope with the acute situation, we will support you in your search for suitable therapy or treatment options.

Contact

Telephone and video advice

Free of charge and confidential: We are there for you via telephone and video advice. Gladly also in English.

Make an appointment

Offene Telefonsprechstunde

Do 11:00 - 13:00 Uhr

Bereichsleiter soziale und psychologische Beratung
Harald
Kaßen
Advisor and Head of
Advisory Services
+49 201 82010-610
Email
Bereichsleiter soziale und psychologische Beratung

Harald Kaßen

Advisor and Head of
Advisory Services
+49 201 82010-610
Room: 0.18
Reckhammerweg 1
45141 Essen

Consulting hours

Thu 11:00 am - 01:00 pm

Write an email

Information about privacy and your rights: www.stw-edu.de/en/data-protection/

Kristina
Bolt
Advisor
Advisory Services
+49 201 82010-613
Email

Kristina Bolt

Advisor
Advisory Services
+49 201 82010-613
Room: 0.01
Reckhammerweg 1
45141 Essen

Consulting hours

Thur 11:00 am - 01:00 pm

Write an email

Information about privacy and your rights: www.stw-edu.de/en/data-protection/

Berater soziale und psychologische Beratung
Dietrich
Battke
Advisor
Advisory Services
+49 201 82010-611
Email
Berater soziale und psychologische Beratung

Dietrich Battke

Advisor
Advisory Services
+49 201 82010-611
Room: 0.02b
Reckhammerweg 1
45141 Essen

Consulting hours

Thu 11:00 am - 01:00 pm

Write an email

Information about privacy and your rights: www.stw-edu.de/en/data-protection/