Important information about our services and consulting offers

State: 13.04.2021

The Studentenwerk Essen-Duisburg closely monitors the situation regarding the spread of the coronavirus and is in constant contact with the universities in its area of responsibility and the public health authorities in order to be able to react to current developments.

Please note the following information about the consulting offers and services of STUDIERENDENWERK:


Due to current developments, no personal consultation will take place on site. The Reckhammerweg 1 is generally closed for visitors.

However, you can still reach us by telephone und email during office hours. Documents can be deposited in the mailbox there.

Social and psychological consultations also take place in the form of video consultations, in addition to e-mail and telephone contact.

Are the canteens and cafeterias on campus open?

You can buy food and drinks to go at two locations. Please note that access is only possible with an FFP2 or an OP mask.

Opening hours
Mensa, Campus Essen
U-Café, Campus Duisburg

Mon - Fri
9:00 am - 02:00 pm

In addition to various snacks and drinks, there is a daily changing hot dish. Whether cold or hot - it is purely a take-away offer: all the food and drinks on offer are sold exclusively for take-away. Tip: Help us to avoid waste and feel free to bring your own reusable tableware.

Please note: The offer is exclusively aimed at students and employees of the university and of employees of STUDIERENDENWERK. Unfortunately, we are currently unable to serve external guests.

Canteen on Campus Mülheim serves as study room

On campus Mülheim, the canteen is open as a study room. Students of the Hochschule Ruhr West can book a workplace online. Further information can be found here.

Transfer or pay out of card credit

Would you like to transfer your card credit from an old card to a new one? Or do you want your remaining card credit to be paid out due to your removal from the register of students? Further information und contact details: Cashless payment

Event management

Individual lunch bags, snacks and drinks for digital and hybrid events: Our event service is still here for you! Already planning long-term for a celebration or event? Just get in touch with us: Contact event management

What about the events of STUDIERENDENWERK?

All events on site are cancelled for an indefinite period of time. A digital meeting place was created for the language café Café-Lingua. The exchange takes place via Zoom. Further details:

What do you have to pay attention to as a resident of our dormitories?

House rules, precautions, payment problems - we have compiled all important informations for our tenants: Residences and Corona. Future tenants from abroad also receive important information on topics such as quarantine and cancellation.

Are there any changes concerning BAföG?

The renewed extension of the standard period of study is accompanied by the increase of  the maximum BAföG funding period. Read all details here.

A new regulation supports students entitled to BAföG who are working in systemically important professions.

Further information:

What financial aid is available for students who are in need due to the pandemic?

Temporarily interest-free KfW student loan

Until 31.12.2021 the interest on the KfW Student Loan will be waived (paying out). This regulation to ease the burden on students applies to both new and existing loans. All details on the interest-free KfW loan can be found here.

Federal financial bridging aid

The Federal Ministry of Education and Research provides resources for financial bridging aid to the Studenten- und Studierendenwerke. This non-repayable grant is intended to support students in acute emergencies. The support was extended until September 2021. Further information: Bridging aid

Does your child go to one of our daycare centres or daycare facilities?

The child care centres and day care centres are open.

Further information:

Please check our website regularly for the latest information.

Thank you for your prudence and your unterstanding!