Important information about our services and consulting offers

State: 12.01.2022

Please note the following information about the consulting offers and services of STUDIERENDENWERK:


Currently no personal consultation will take place on site. The Reckhammerweg 1 is generally closed for visitors.

However, you can still reach us by telephone und email during office hours. Documents can be deposited in the mailbox there.

Social and psychological consultations also take place in the form of video consultations, in addition to e-mail and telephone contact.

Are the canteens and cafeterias on campus open?

Yes, some are open. Locations and opening hours you will find in our overview. You can be seated on site or order to go. Proof  is required to visit. A mask requirement still applies in our facilities.

Click here for the menus.

Transfer or pay out of card credit

Would you like to transfer your card credit from an old card to a new one? Or do you want your remaining card credit to be paid out due to your removal from the register of students? Further information und contact details: Cashless payment

Event management

Individual lunch bags, snacks and drinks for digital and hybrid events: Our event service is still here for you! Already planning long-term for a celebration or event? Just get in touch with us: Contact event management

What about the events of STUDIERENDENWERK?

All events on site are cancelled for an indefinite period of time. A digital meeting place was created for the language café Café-Lingua. The exchange takes place via Zoom. Further details:

What do you have to pay attention to as a resident of our dormitories?

House rules, precautions, payment problems - we have compiled all important informations for our tenants: Residences and Corona. Future tenants from abroad also receive important information on topics such as quarantine and cancellation.

Are there any changes concerning BAföG?

The multiple extension of the standard period of study is accompanied by the increase of  the maximum BAföG funding period. Read all details here.

A special regulation supports students entitled to BAföG who are working in systemically important professions.

Further information:

What financial aid is available for students who are in need due to the pandemic?

Temporarily interest-free KfW student loan

Until 30.09.2022 the interest on the KfW Student Loan will be waived (paying out). This regulation to ease the burden on students applies to both new and existing loans. All details on the interest-free KfW loan can be found here.

Federal financial bridging aid

The bridging aid for students in pandemic-related emergencies expired as scheduled on 30 September 2021. It is no longer possible to submit an application. Would you like to view your application from September? Go to the online platform here.

Does your child go to one of our daycare centres or daycare facilities?

The child care centres and day care centres are open.

Further information:

Please check our website regularly for the latest information.

Thank you for your prudence and your unterstanding!